Terms & conditions

1. Introduction
Welcome to Full Program Golf Ltd (“we”, “us”, “our”). These Terms and Conditions govern the use of our website and the booking of golf travel packages through us. By using our website and services, you agree to comply with these Terms and Conditions.

2. Company Information
Full Program Golf Ltd is a company registered in England and Wales.
Registered Address: Woodhatch, Crown Lane North, Ardleigh, Colchester, Essex, CO77RB
Company Number: 15278833

3. Our Services
Full Program Golf Ltd provides golf travel packages that may include accommodation, green fees, transfers, and other related services. We do not provide or arrange flights.

4. Booking and Payment
4.1 All bookings are subject to availability.
4.2 A deposit may be required at the time of booking, with the remaining balance due as per the payment schedule specified at the time of booking.
4.3 Full payment must be received before departure, or your booking may be cancelled without refund.
4.4 Payment methods will be specified on our website.

5. Pricing and Inclusions
5.1 Prices are listed in GBP (£) and include VAT where applicable.
5.2 The package inclusions will be detailed at the time of booking. Additional charges may apply for extras not included in the package.
5.3 Prices are subject to change before a booking is confirmed.

6. Cancellations and Amendments
6.1 Cancellation terms will be provided at the time of booking.
6.2 Cancellations must be made in writing and may be subject to charges.
6.3 Amendments to bookings may be possible but are subject to availability and potential additional costs.

7. Travel Documents and Insurance
7.1 It is the responsibility of the customer to ensure they have valid travel documents, including passports and visas where required.
7.2 We strongly recommend that all customers take out comprehensive travel insurance covering cancellations, medical expenses, and personal liability.

8. Liability
8.1 Full Program Golf Ltd acts as an agent for third-party service providers such as hotels and golf courses and is not liable for their actions or failures.
8.2 We shall not be liable for any loss, injury, or damages arising from events beyond our control, including but not limited to acts of nature, strikes, or governmental restrictions.
8.3 Our liability is limited to the value of the services purchased.

9. Conduct and Responsibilities
9.1 Customers must comply with the rules and regulations of golf courses and accommodation providers.
9.2 We reserve the right to refuse service to any customer whose behaviour is deemed inappropriate or disruptive.

10. Complaints
10.1 Complaints must be reported as soon as possible during the trip so that they can be addressed promptly.
10.2 If a satisfactory resolution is not achieved, complaints must be submitted in writing within 14 days of return.

11. Data Protection and Privacy
11.1 We will process personal data in accordance with our Privacy Policy, which is available on our website.

12. Governing Law
12.1 These Terms and Conditions are governed by the laws of England and Wales.
12.2 Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.

13. Contact Information
For any queries regarding these Terms and Conditions, please contact us at:
Email: enquiries@fullprogramgolf.com

By booking with Full Program Golf Ltd, you acknowledge that you have read, understood, and agreed to these Terms and Conditions.